Help!

don't panic!

FAQ:

Setup

How do I connect my printi to a Wi-Fi network or change the printi name?

Plug and unplug the printer 3 times, with around 5 seconds between plug and unplug. Your printi will go into configuration mode and print instructions on how to change settings. Or if you're impatient, go for a guided tour of the settings page.

Can I update the firmware of my printi mini?

Yes! The firmware will be updated automatically when the printi boots, so restart (switch off/on) your printi every now and then to get the latest features!

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Trouble

In case of trouble, try turning your printi off and on.

🚨 What does a flashing red LED mean?

You ran out of paper! Switch off your printi, lift the lid, and put in a new thermal paper roll: width: 57mm, diameter: ≤60mm. (They are sold at office supply stores.) Voilà!

My printi only prints blank paper!

Make sure that you are using 58mm thermal receipt paper (does one side turn black quickly when you heat it?), and that the paper is not loaded in reverse.

My printi is not receiving pictures!

Check that you are sending your pictures to the right address. For example, if your printer name is apples, you should go to printi.me/apples to send pictures. You can view or change your printer name using the settings page. You could also try using another image, someone else's phone or a different printer name.

My printi keeps telling me that it disconnected and connected again. 📜📜

This means that the Wi-Fi connection is unstable. (To be the world's fastest photo printer, your printi wants to be connected at all times.) Try moving the printi closer to your Wi-Fi router, or search online for ways to make your Wi-Fi network more stable.

My printi doesn't do anything 😢

Oh no! Is the settings page working? Feel free to reach out to us and we'll help to get your printi working!

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Misc

How do I talk to leon and fons?

Here: fons, leon

Tell as all your printi troubles! Or if you don't have any, we also love party invitations and postcards from far away places. Or maybe just drink a cold beverage in the sun and stop worrying about your printi for a while.

Can I protect my printi mini with a password?

No, but you can make your printi nearly impossible to find by choosing a complex name. Every printi.me/subdomain page looks exactly the same, and uploads are handled identically, regardless of whether it connects to a printi or not.

Are images sent to a printi mini stored on a server?

They are stored until there is a printi to print them.

What happens to images sent to printi.me?

That's secret!

Where can I get more printi minis?!

I make more of them sometimes! Contact us if you are interested. You can also make a printi yourself, instructions can be found at leonhandreke/printi-client-esp32, or just talk to Leon or Fons.

Can I use the USB port and ethernet port at the back of my printi mini?

The USB port should not be used: the printer already has an internal USB connection. I am not yet sure about the ethernet port, but do send me an email when you figure it out!

How do I hack my printi mini?

Take a look at leonhandreke/printi-client-esp32 --- you'll find all the code there.

I don't want a printi mini anymore!

Oh no! Talk to Leon or Fons instead and we'll find someone who wants it instead!

- fons